This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.The following Privacy Policy describes the information and privacy practices for Kim Pacific.com.
This Privacy Policy may not apply to Web sites that are accessible through the Kim Pacific sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the Kim Pacific trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:
Privacy Policy FAQs:
WHAT INFORMATION DOES Kim Pacific COLLECT FROM ME?
We may collect personal information such as:
Your contact information (name, mailing address, phone number, e-mail address).
Your billing/shipping information (credit card number, shipping address).
Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).
WHEN DOES Kim Pacific COLLECT INFORMATION FROM ME?
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:
Set up an account online
Purchase products or services
Contact us with a question or concern
Participate in other activities with Kim Pacific
HOW IS MY INFORMATION USED?
We use the information you provide in order to:
Fulfill requests for products, services or information
Provide customer services
Offer new products and services
Improve the effectiveness of our Web sites, our marketing endeavors and our services and offers
Conduct research and analysis
Send marketing communications
Perform other business activities
DOES Kim Pacific SHARE MY PERSONAL INFORMATION WITH OTHERS?
Kim Pacific does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
Fulfilling our customers orders
Sending Kim Pacific marketing communications
Delivering packages
Conducting research, analysis or administering surveys
Sending regular mail and e-mail on behalf of Kim Pacific
Processing credit card payments
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
Kim Pacific is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from Kim Pacific.
To opt-out of or opt-in to receiving marketing communications from Kim Pacific, please take one of the following actions:
1) If you’ve created an account on Kim Pacific.com, you can update your information after logging into your account.
2) Call 1-800-227-0500 and provide your current contact information.
3) Send an e-mail with your current contact information to:
KimPacific@sbcglobal.net
4) Or, send a request with your current contact information to:
Kim Pacific
Attn: Privacy Manager
24453 Mission Blvd
Hayward, CA 94544
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.
Kim Pacific will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists. Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.
HOW DOES Kim Pacific SECURE MY PERSONAL INFORMATION?
When shopping online, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Kim Pacific cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The Kim Pacific Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
Choosing a Personal Password on Kim Pacific.com
When you create an online account on Kim Pacific.com, you need to select a personal password. To maximize your level of protection, you should choose at least 6 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to reenter your personal information each time you use our site in order to make a purchase.
DOES Kim Pacific USE COOKIES, OTHER TECHNOLOGIES OR THIRD PARTIES TO COLLECT INFORMATION ABOUT ME?
Cookies
A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.
Kim Pacific places cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.
You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.
Our Web site may also use other technologies to track which pages of our Web sites our visitors view. This anonymous data helps us understand how visitors use our Web site.
HOW CAN I UPDATE MY INFORMATION? Kim Pacific wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
1) If you’ve created an account on Kim Pacific.com, you can update your information after logging into your account.
2) Call 1-800-227-0500 and provide your current contact information.
3) Send an e-mail with your current contact information to:
KimPacific@sbcglobal.net
4) Or, send a request with your current contact information to:
Kim Pacific
Attn: Privacy Manager
24453 Mission Blvd
Hayward, CA 94544
If you send an e-mail or letter request, please be sure to indicate your current information and the requested changes you would like made.
DOES Kim Pacific COLLECT INFORMATION FROM CHILDREN?
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.
WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
1) If you’ve created an account on Kim Pacific.com, you can update your information after logging into your account.
2) Call 1-800-227-0500 and provide your current contact information.
3) Send an e-mail with your current contact information to:
KimPacific@sbcglobal.net
4) Or, send a request with your current contact information to:
Kim Pacific
Attn: Privacy Manager
24453 Mission Blvd
Hayward, CA 94544
WILL THIS PRIVACY POLICY CHANGE?
Because Kim Pacific will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review.
Last revision date: November 18, 2005